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Good Vet Waiting Room Etiquette

The vet waiting room can be a stressful place to be, with different smells, noisy animals and loud voices and it’s likely you have experienced some unpleasant times whilst waiting for your appointment. But have you thought about your own manners whilst you wait? Worries about your pet’s health can take over, so here are some rules to follow whilst you wait to be seen.

Don’t let your pet bother other animals

I love dogs. I love meeting new dogs and I love making friends with them. However, I also love my pets who are in carriers, and what I don’t love are owners allowing their dogs to push their faces into my pet’s carrier. My animal, whether it be a cat, rabbit or rodent is scared from sitting in the car and now waiting in a busy waiting room. The number of times I have had to move my pet carrier from an over-excitable or curious dog happens too many times. Even if your pet is being friendly, it’s really not fair on the animal in the carrier. Keep your companion close to you.

Keep your dog on lead and keep your cat in a carrier

Again, I love dogs and cats, but the vet waiting room is not a place to make friends. Not everyone likes dogs and it’s unfair to allow your dog to run over to other people and animals whilst they wait. For all you know, this could be the last moment an owner has with their pet, and your dog could scare them. Your cat may love to be carried at home, but at the vets they need to be in a secure carrier for their own safety. A scared cat could jump from your arms and other dogs in the surgery may frighten them. Carriers are small, dark places with a familiar smell which will make your kitty feel safe and secure.

Some practices have an area for cats only so they can wait away from other animals.

cats-in-carrier

Keep cats in a secure carrier whilst at the vets

Tell the staff if your pet has an accident

Pet’s have accidents. No big deal, it can’t be helped, but please make sure you tell someone on reception so they can clear it up. Most animals at the vets are unwell and could be carrying an illness that could be passed to others. The mess needs to be cleaned up before other animals come into contact with it, or before an owner steps in it.

Scared or aggressive pets should wait elsewhere

If your pet has a fear of other animals, strangers or being at the vets in general, you can tell reception that you are waiting in the car. It is safer for both your animal and the other animals in the waiting room. Being in a familiar place can help your pet to relax a little more, and the vet will call you in when it’s your turn to be seen. This also applies to animals who may have a contagious illness, such as a kennel cough or stomach issues as this could spread to other animals.

dog-in-car

If your dog is fearful or nervous, it’s better to wait in the car with them

Don’t touch other people’s pets, unless the owner says you can

Picking up carriers to look inside, pressing your face up to the cage and touching other people’s animals is a big no no. Please remember that most these animals are scared and in pain. Many will act differently as to how they normally would as they aren’t feeling great. Although you may love animals, please do not touch animals or carriers without asking first, and don’t be offended if the owner says no.

Treat the staff with respect

The nurses, receptionist and of course, the vet are there to help your animal. It isn’t their fault if your appointment is running late or they can’t speak to you and answer the phone at the same time. They understand that you may be emotional due to worry for your animal, but they are only human. Speak to them like you would like to be spoken to. If you feel a member of staff has done something wrong, or you are unhappy with the bill, ask to speak with someone who can help and don’t shout in the waiting room.

Put your phone on silent

I think one of the most annoying sounds known to man is the BEEP BEEP of mobile phone buttons. Why some people don’t turn this feature off, I will never know, but it makes my ears bleed. I also hate hearing the noise from games. Sure, play on your phone, but turn the sound off!

Quick calls are ok, even longer ones if they are to discuss what you need to say to the vet with a family member or friend, but keep those personal calls personal and don’t natter away in the waiting room on your phone. It’s rude and annoying.

cats-at-the-vet

Veterinary practices can be stressful places for pets and owners alike

Be respectful to other clients

Sadly, people do go to the vet to have their animal euthanised. Many of us know the unbelievable emotional pain this brings, so asking hundreds of questions, or pointing out the pet looks sick really isn’t helpful. If someone doesn’t seem keen on chatting, be respectful and leave them alone.

I also understand that not everyone likes all types of animals, however, comments like “EW GROSS!” when looking at my sickly rat in her carrier annoys me. Clearly, other people love these animals or they wouldn’t be at the vet. Don’t be rude to others. Better yet, don’t nosey in other people’s carriers. No one likes rude comments when they are worried about their pet.

 

If we all follow these rules, vet waiting rooms would be a much more pleasant place to be.

1 Comment

  1. Good tips. I’ve had to visit the vet often recently due to my dog having an operation on his leg so obviously he’s not feeling at his most sociable. He’s only small so sits on my knee. I am tired of telling other people’s children not to touch him, why don’t they tell them ? As you say, most animals aren’t well so, for most of them the last thing they need is a strange child sticking their face close to him. I find it so rude

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